@misc{ais_repository_712683,
  title = {Pengaruh Kualitas Layanan Dan Penanganan Keluhan Terhadap Kepuasan Nasabah Bank BNI Kantor Cabang Tarakan},
  author = {JENI DESYA SAFITRI},
  year = {2023},
  publisher = {},
  howpublished = {Repository AIS},
  note = {oai:ais:library-item:28854}
}